Where is my license key?
On your account, under Licenses: each license’s line names the address it is made out to (Licensed to …), with its key under it and Copy key beside it. The order email you received after purchase leads there. If you cannot sign in, write to support@sonaut.audio from the email address you used to buy.
How do I activate?
- In the plugin, click the gear at the top right and open the Account tab.
- Under Email, enter the email address your account shows. Under License key, paste the key: Copy key on your account copies it.
- Press Activate, under the note at the right. The line at the top of the tab reads Licensed to and your address, Activate turns to a dimmed Activated, and the trial’s line leaves the header. Change the email or the key to another license and it reads Activate again.
The key is made out to that address, so the two go together; capital letters A–Z and spaces around the address do not matter. No dialog ever asks you to activate, and the plugin never goes online: activation works without an internet connection, and the plugin runs offline afterward too.
What does the plugin show before I activate?
The 30-day trial, in the header under the plugin’s name: Trial · 23 days left. Nothing else interrupts you.
The trial belongs to the computer and sends nothing online. It is kept in more than one place, so reinstalling the plugin or deleting its settings does not start it again, and on macOS and Windows neither does another user account on the same computer. Setting the computer’s clock back more than an hour ends the trial until the clock is right again.
When the trial is over, the header reads Trial ended · Enter key on a button in the plugin’s color, and the plugin passes your audio through unchanged until you activate: Power shows off and is locked, and the display dims and pauses as it does with Power off. Clicking the button opens the Account tab; once you activate, Power and the display are as they were before the trial ended.
On how many computers can I use a license?
As many as you want, as long as they are computers you own or control. There is no activation limit, so you activate each one with the same email address and key.
Do I own the plugin forever?
Yes. It is a one-time purchase, not a subscription. Your license does not expire, and every update is free forever.
I got a new computer. How do I move my license?
Install it and activate with the same email address and key. Nothing needs freeing on the old computer: there is no activation count to give back.
The plugin says it is not activated after an update
It should not: the activation is kept with the plugin’s settings in your user folder, which no installer touches, so updates and reinstalls leave it in place and there is nothing to enter again. If the header shows the trial anyway, enter the email address and license key from your account under the gear’s Account tab again. If the key is refused, enter the address and the key your account shows now, since a key can be issued again (after an email change, for one). If it is still refused, write to support with the key and the version number shown in the plugin.
Can I sell or transfer my license?
License transfers to another person are possible with our written consent. Write to support with the order number and the new owner’s email address. We do not unreasonably refuse.